Safety & Trust
Building a secure platform where tradespeople and clients can connect with confidence.
Our Commitment to Your Safety
At TradesMen Network, safety isn't just a feature—it's the foundation of everything we do. We're committed to maintaining a professional, respectful, and secure environment for all users.
Community Standards
Our community thrives when everyone follows these principles:
- Treat all users with respect and professionalism
- Communicate honestly about your skills and availability
- Honor your commitments and show up when scheduled
- Provide accurate information about pricing and timelines
- Respect privacy and keep personal information confidential
- Report any concerns promptly to help keep the platform safe
Anti-Harassment Policy
We have zero tolerance for harassment of any kind:
- No hate speech – Discrimination based on race, gender, religion, nationality, disability, or sexual orientation
- No threats – Physical, financial, or reputational intimidation
- No unwanted contact – Persistent messaging after being asked to stop
- No doxxing – Sharing personal information without consent
- No sexual harassment – Inappropriate comments, requests, or behavior
Violations result in immediate account suspension pending review.
Identity & Credential Verification
Our multi-layer verification process helps ensure you're connecting with real professionals:
- Email Verification – All accounts must verify their email address
- Phone Verification – Optional but recommended for enhanced trust
- ID Verification – Government ID verification for identity confirmation
- License Verification – Trade licenses and certifications are verified
- Insurance Verification – Proof of liability insurance can be submitted
Look for the ✓ Verified badge on profiles.
How to Report an Issue
If you encounter problematic behavior, please report it immediately:
- In-app reporting – Use the "Report" button on profiles or messages
- Report form – Submit detailed reports via our Report Issue page
- Email – Contact safety@tradesmennetwork.pro
- Screenshots – Include evidence when possible for faster resolution
All reports are reviewed within 24-48 hours.
Enforcement Actions
We take a graduated approach to policy violations, with severity based on the nature and frequency of offenses.
Warning
First-time minor violations receive a formal warning. The user is notified of the policy they violated and how to avoid future issues.
Content Removal
Violating content (posts, messages, job listings) is removed. The user is notified and repeat offenses escalate to suspension.
Temporary Suspension
Serious or repeated violations result in 7-30 day account suspension. Users cannot access the platform during this period.
Permanent Ban
Severe violations (harassment, fraud, illegal activity) result in permanent account termination with no option for reinstatement.
Job Posting Safety
Protect yourself from scams when browsing or posting jobs on our platform.
For Tradespeople
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Research the client
Check their profile, reviews, and how long they've been on the platform.
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Never pay upfront fees
Legitimate clients never ask for payment to be considered for a job.
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Get everything in writing
Document scope, timeline, and payment terms before starting work.
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Watch for red flags
Vague descriptions, pressure tactics, or requests to work off-platform.
For Clients
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Hire verified professionals
Look for the verified badge and check license information.
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Read reviews carefully
Check both positive and negative feedback for patterns.
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Request proof of insurance
Protect yourself by confirming liability coverage before work begins.
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Use secure payment methods
Avoid cash-only requests or unusual payment arrangements.
Need Help?
Our Trust & Safety team is here to help you with any concerns.
Emergency? If you're in immediate danger, please contact local emergency services (911).